Shipping policy
Every day, we serve hundreds of customers worldwide, ensuring the highest levels of responsiveness at all times.
Processing Time:
Order verification, tailoring, quality checks, and packaging are all part of our order processing. All orders are handled in our warehouse and dispatched within 24 hours after placement. Please note, processing may take an additional 1-5 business days, depending on the specifics of your order.
Shipping Time:
This refers to the time it takes for your items to be shipped from our warehouse to the destination after processing. Please refer to the table below for detailed shipping times. If you have ordered different products, they may be shipped separately as we have multiple warehouses. Additionally, shipping may be delayed during peak holiday seasons or due to unforeseen circumstances with our logistics partners.
FAQs
Q: Where do we ship from?
A: We ship from our partner warehouses and factories located in Asia. Since we operate multiple warehouses, orders containing different items may be shipped separately.
Q: Where do we ship to?
A: We ship worldwide.
Q: How long does order processing take?
A: Orders are typically processed within 1-5 business days.
Our shipping time after processing:
Region |
Standard Shipping Time |
Premium Express Shipping Time |
US | 6-10 Business Days | 4-6 Business Days |
UK | 4-6 Business Days | 4-6 Business Days |
Germany | 5-8 Business Days | 4-6 Business Days |
AU | 6-10 Business Days | 4-6 Business Days |
CA | 8-15 Business Days | 4-6 Business Days |
KR, JP | 8-15 Business Days | 4-6 Business Days |
Europe | 6-10 Business Days | 4-6 Business Days |
Rest Of World | 12-22 Business Days | 4-6 Business Days |